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Return Policy


How can I return a product ordered from Orbit?

For all IT components once the box packing has been opened it cannot be restocked and resold without informing the customer that it is an opened piece, furthermore the warranty, registration etc make returns a problematic issue. A few products can be returned. If the product has not been opened and is returned, a 15% restocking fee will be levied. Please confirm with info@orbitsystems.in returning the product to confirm whether the product can be returned or not.

Can I cancel an order or change the order after it is placed?

Yes and No. For specific products the order can be cancelled but for some products the product is procured specifically against this order and it cannot be returned. Please check with customer service if it is possible to cancel an order for the particular product.

TERMS OF ORDER

Price, specifications and terms of offers are subject to change without notice. Orbit is not responsible for typographical and/or photographical errors. Retail products are accompanied by the original manufacturer warranty.

Customer pays return shipping charges for all warranty, services. as Orbit reserves the right to refuse service to anyone. It cannot guarantee the compatibility of items. Please contact the manufacturer(s) directly if you have issues or concerns regarding compatibility.

Physical Damage Policy

Physical damage to any product purchased at Orbit will effectively void warranty coverage. Improper Installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent pins are considered physically damaged and cannot be returned for replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage. As a result, Orbit will return any physically damaged products back to the customer at the customer's expense.

Processing Time

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Although Orbit does not guarantee same day-shipping we shall strive to do so wherever possible. Orders are not processed on weekends and holidays.

Product listings

Orbit strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors.

WARRANTIES: All products sold with Manufacturer Warranty only.

Orbit is a distributor only. Products sold by Orbit are not manufactured by Orbit. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if present). Orbit assigns and passes through to the customer any warranty of the manufacturer, and customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Orbit makes no representation or express warranty with respect to the product except those stated in this document. Orbit disclaims all other warranties, express or implied, as to any such product, including and without limitation, the implied warranties of merchantability and fitness for a particular purpose, and any implied warranties arising from statute, trade usage, course of dealing, or course of performance.

All items sold through Orbit are sold in an "as-is" is condition i.e., as per manufacturers packing etc. The quality and performance of the product is dependent on the manufacturer. Should any of these items prove defective, do not function or function improperly in any way following their purchase Orbit shall get the product repaired/serviced by the manufacturer. The buyer shall bear the cost of shipping the product to Orbit.

Use of the site is entirely at your own risk. except as expressly set forth below or in a written warranty that accompanies a product (and then only with respect to such product), Orbit expressly disclaims all representations and warranties of any kind either express or implied (including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy and availability) regarding the site and any products offered or available through the site and products and information on the site are provided on an 'as is-where is' basis. neither Orbit nor its subsidiaries, affiliates or any of their respective employees, agents, directors, employees, representatives, shareholders, predecessors, successors, or assigns (collectively, 'affiliates') will be liable for any indirect, incidental, special, punitive, or consequential damages whatsoever arising directly or indirectly from use of the site, the information contained on or transmitted from the site or products available or purchased through the site, or transactions conducted at the site, even if Orbit has been advised of the possibility of such damages or losses.