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Shipping & Returns

Why from Orbit?

First and foremost, unlike many other online shopping sites that source the products *after* you place an order with them, we have more than 95% of the fast moving products listed on our website in stock with us. This means that your orders are fulfilled much faster. Our pricing policy makes sure that you get the best deals on any product that you order from us - all products are priced at much below the actual MRP. We have special safety parameters which makes your transactions absolutely free of doubts.

What is My Account?

"My Account" allows you complete control over your transactions at Orbit. Not only can you manage / edit all your personal data like address, phone numbers, email ids, you can change your user ids and passwords. You can also track the status of your pending orders or edit them through this section.

I have forgotten my password at Orbit. What should I do?

You can retrieve your password if you remember your login ID. Go to the page and enter your login ID in the textbox provided at the bottom of the page. Then click the Recover Password button. Your password will be emailed to you at the email address that you provided while registering with us. In case you're unable to recover your forgotten password, you can email us at [email protected] for assistance.

What are your shipping charges?

A shipping charge is applicable on all items at Orbit. To find out the actual shipping charges applicable for various items, please read through the The Orbit Shipping Charges and Policies.

What does "Recommend to a Friend" mean?

All items at Orbit have a "Recommend to a Friend" option. Using this, an email is sent to your friend on your behalf, with a recommendation message.

I'm looking for a product that is not listed on your website. Can you help?

If a product is not listed on our website, it does not necessarily mean that we do not have it in stock. If you're looking for a product that is not listed at Orbit, please e mail us at [email protected]. We will try to put the product for sale online and send you an email notification as soon as possible.

What about other taxes and levies like sales tax, octroi etc.?

All item prices on Orbit are inclusive of Sales Tax (wherever applicable), and hence you need not add any extra value toward Sales Tax.